Tag: GM


ROS Shines a Light in the Dark Days of Sustainability

6
April

These are trying times for the sustainability movement. The economic downturn has forced companies across the globe to slash budgets and let valuable employees go. This is often placing “green” programs on the back burner. Luckily there is a new book, Return on Sustainability (ROS), that provides executives and managers with exactly what they need to do to maintain, grow, and even start, their sustainability initiatives. It provides a logical, step-by-step analysis that allows businesses to asses the cost, marketing potential, impact, and difficulty of  each of their “green” programs.

Reading the headlines, or listening to your favorite pod cast, it is no wonder that many companies have lost their focus on sustainability. In most cases, the funds associated with “going green” have been moved to what are deemed “more appropriate” projects. This is what happens when sustainability is not at the core of an organization’s mission. Patagonia,Timberland, and Stonyfield Farm, would never abandon their green efforts in the face of  difficult economic times. But I realize that most companies were not built as a way to protect the planet like these three icons of sustainable business, so I will give them all some time to get with the program. Sustainability = Good Business and organizations, from AIG and GM to the local non-profit down the road and the small business on the corner, should implement the ROS framework into their management practices so they can start reaping its rewards. 

Kevin Wilhelm, CEO of Sustainable Business Consulting, published the book in February, and built his ROS framework using four pillars:  Financial, Brand, Sustainability, and Ease of Implementation. These are important topics and I have found that all of them eventually come up when I speak with people about their organization’s sustainability goals.

One area in which I think the ROS program excels is showing companies that implementing sustainability efforts is not just an altruistic action which they can only afford when times are good. Yes, reducing one’s greenhouse gases and putting one’s environmental house in good order will help the entire planet. But if applied strategically and then marketed appropriately, sustainability efforts can increase brand awareness and harness the power that truly caring for the Earth as we face climate change can provide.

This idea of brand recognition being based on sustainability is vital when eco-consultants like Kevin and I are hearing that companies today need to make a profit, not support green initiatives that have a questionable ROI. The ability of the ROS framework to illuminate the brand value of sustainability efforts, showing them to be critical components of an overall marketing program, is doing the “green” movement a great service. And the fact that ROS is helping compnaies begin understanding and minimizing the role they play in climate change is fantastic. 

Comment » | Green, Marketing, Sustainability

A Green Road Map for Executives: Begin with an Environmental Mission

31
March

The first Green Travel Summit concluded last week in Newport Beach, CA. Their findings were released in list format and outlined the Top Ten Challenges to Greening Corporate Travel. The number one hurtle they identified is the same obstacle that slows down new initiatives across all industries. Corporate travel executives are having a difficult time defining a road map that will enable them to begin the process of making the products and services they provide more environmentally sustainable.

It is said the first step is often the hardest and I applaud the numerous initiatives already taken by those attending the inaugural Green Travel Summit. Now the excitement generated by such major players as American Express, the SkyTeam airline partners, and InterContinental Hotel Group (IHG), has to be put into practice. And not just by those in attendance or even just those in the travel industry. Businesses throughout the world, including those in the most dire of straits such as GM and Chrysler,  should start at the beginning and develop an environmental mission statement to help focus and guide their sustainability efforts.

An environmental mission statement is the sum of three pieces: Why + Goal + Success

  1. Why is this topic important to us? – We believe …
  2. What is our end goal? – We want to …
  3. How is success measured? – We envision a world ….

Taken separately, these three questions are important enough to spark conversation and suggest that change is in the air. When grouped  together, they can light a green torch will illuminate the best path forward.

Why is this topic important to us? The reasons are almost infinite. There may be an operational problem that needs to be solved. Stakeholders may have become restless about the status quo and are requesting changes. Incentives may have been put in place by the government. Maybe other major players in the industry are already starting to move and you do not want to be left behind.

Whatever the reason, you have to be honest with yourself about why you are ready to begin going “green.” Very often it is a variety of factors. Each and every one of these should be documented and vetted because together they will enable you to figure out what is important to your organization. Understanding the reasons behind the change allows you to move with confidence and passion.

Why sample – “We believe developing environmentally sustainable business operations is a vital component in decreasing our company’s carbon footprint and reducing its impact on the natural world. “

What is our end goal? I believe that given the choice, most business leaders would elect to have their companies be as clean and efficient as possible. So, the ultimate aim for almost everyone is to be completely “green.” But how does that look in your business? Will travel be replaced by virtual meetings? Will your products be produced with 100% recycled material? Can your people work remotely 85% of the time?

These may seem like basic questions but they begin to lay out what needs to be done. Even within the same industry, travel for example, a hotel’s path to “green” differs from an airline’s which differs from a travel agency’s which is not the same as a cruise line’s. And the road GM follows will certainly vary from the one Chrysler chooses to drive down. Looking at what your business does to the world and defining all the areas in which you need to work will help bring your road map into focus. Keep in mind, your environmental mission statement is constantly evolving as your company and our world move ahead. Consider it progress when you have to edit it because you have accomplished your goals.

Goal sample – “We are working to assess the full extent to which our products and services touch the natural world. We will finish this process by August 1st, 2009. We will use the findings to develop a strategic green vision to be launched on January 4, 2010.”

Be bold. This is a time for action.

How is success measured? – Close your eyes. Despite the IBM ads that say otherwise, closing ones eyes is a great way to block out distractions and image the possibilities. Daydreaming is proving to be another effective method for developing creative ideas. So, choose your means and image the end.

Envision your customers, your employees, your office, and your suppliers. What are they doing in five or ten years? How about in 15 or 20 years? Image beyond today’s technology. How are your goods and services packaged, distributed, sold, used, and recycled? Who purchases them and why?

How sample – “We are striving to revolutionize our industry and change our world. We envision that our products honor the materials from which they are made and inspire those who use them. They can be recycled by simply leaving them out in the rain. They can last for a lifetime if stored in a safe, cool, dry, and sacred place.”

As I wrote above, the process of developing an environmental mission is a cyclical one. Your Why, What, and How should be revised annually and referenced often.

And what if your company already has an environmental mission statement?

Use it.

1 comment » | Environmental Mission Statement, Green, Hospitality, Hotel, Sustainability

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